Velocity - SmartTransform™ - Servicenow Consulting Transformed

Are you struggling to unlock ServiceNow's real value:

- - - Struggling to map ServiceNow theory to the real-world way your business operates?
    - Hard to gain commitment to move beyond basic ITSM?
    - Unable to unlock ServiceNow savings from your suppliers?
    - Unsure of what aspects of ServiceNow will deliver the most benefit?
    - Disappointed with the expense and lack of value from other ServiceNow partners?
    - Or maybe you just want a ServiceNow partner whom you can trust?

If you are facing any of these challenges, you are not alone. We are here to help.

AT VELOCITY WE UNDERSTAND THE CHALLENGES YOU FACE

With Great Power Comes Great Responsibility

We think it is time for a new kind of ServiceNow partner, one thinks differently and has wider transformational skills. A partner you can trust that is experienced in managing services to guide and support you to deliver real business value at each stage of your journey, no matter your maturity. We don’t just care about implementing your ServiceNow. We care about delivering working services and solutions that drive your business forward. Which is why, after seeing the results we achieve, ServiceNow themselves asked us to become one of their newest partners

Find out why

We believe you need more from your ServiceNow implementation; you need Service Transformation, not just a tool.

Which is why we combined our cross-industry skills in Service Strategy, Service Design, Process Design, Vendor Management, Communications, Business Change, Test Management and interim resourcing to create Velocity SmartTransform™, the first holistic ServiceNow transformation methodology that delivers your business goals.

We commit to go way beyond just configuring Servicenow; from strategy, target operating model to adoption and communications, we are there with you every step of the journey to make your ServiceNow vision a success.

Meeting our long-term strategy of getting our service desk and service management in house was by far their biggest achievement from my perspective because it really helped me drive my overall strategy forward after I arrived - that whole process only took about 6 months.

Michael Ibbitson Chief Information Officer - London Gatwick

The team would describe Velocity as full on, totally integrated, very focused upon delivering the end vision and end service model to the client, but most of all, working together. There was true sense of fun that we were delivering something that we knew was going to be successful.

Steve Murtagh Operations Director - Getronics

We've got a fully functioning service three months ahead of our original schedule. We therefore generated first year savings which are about a third in excess of what we originally planned.

Tony Pusey Chief Information Officer - Trinity Mirror Newspaper Group

I would use Velocity again, and I would definitely look for their help if I was doing a transformation or recovery programmes of work, that have got into difficulties, because their pace and direction can really turn things around at very short notice.

Michael Ibbitson Chief Information Officer - London Gatwick

Velocity were great to work with really. They understood what we were trying to achieve here. They brought a huge amount of insight and experience into exactly that sort of transformation programme and they added a lot of energy and direction to the team.

Tony Pusey Chief Information Officer - Trinity Mirror Newspaper Group

For the first time we have a living breathing strategy document that we presented to the board with the help from Velocity… For the first time ever the board actually said that they really recognise the effort that has gone into that strategy document covering all areas of the business which reflected a good understanding of the newspaper publishing business from Velocity and the journey they've been on over the past 6 months.

Colin Davies IT Director - Trinity Mirror Newspaper Group

The challenges for us were around getting engagement from the business, getting the business to buy in to the concept, and also transforming our contractual structure. Velocity could help us with all of that and they very successfully engaged the business, set up workshops, ran brainstorming sessions with the IT team to help make sure that both IT and the business bought into this new concept about how we were going to do service management and now service desk operation.

Michael Ibbitson Chief Information Officer - London Gatwick

Velocity really helped us to articulate the vision that we had and get all of the people that were involved in this behind the change that we were doing. They ran workshops as well as a whole host of one-to-one sessions to coach the people and ensure that everybody understood their new roles and ensure that we got a successful transition of the services to our selected outsourcer.

Tony Pusey Chief Information Officer - Trinity Mirror Newspaper Group

Velocity brought along structure, past experience and real energy to drive us through.

Peter Raettig Head of Infrastructure and Operations - Trinity Mirror Newspaper Group

UNLOCK YOUR SERVICENOW SUPERPOWERS

With Velocity SmartTransform™ deliver the ServiceNow digital transformation your business needs

Delivering real benefits with Servicenow shouldn’t be hard work.

Are you struggling to unlock ServiceNow's real value:

If you are facing any of these challenges, you are not alone. We are here to help.

ARE YOU READY TO UNLOCK YOUR SERVICENOW SUPERPOWERS?

Velocity SmartTransform™ delivers you real digital transformation

AT VELOCITY WE UNDERSTAND THE CHALLENGES YOU FACE

OUR WORK