PROCESS & ROLE COACHING
We mentor both client and supplier organisations to help embed new processes, roles, performance targets and behaviours.
Transitions and transformations bring about major change that can leave people in the dark about what they are expected to deliver. Our team works alongside them to coach them on their new roles and also identify where they may require additional support and training to achieve the performance targets set.
The same can be said of new processes and our team are experts in defining, launching and embedding new business processes outside of the standard Incident, Problem, Change and Request Management disciplines that many focus on.