Keeping control of distributed asset handovers and on-site device support stretches IT teams when workflows depend on multiple disconnected tools. Many solutions require extra integration, force hardware contracts outside ServiceNow, or lack custom workflows for large multi-site estates. This overview compares integration depth, workflow flexibility, and deployment models so enterprise IT teams can select the best distribution platform for their estate.
The vendor reports implementations in as little as 5 weeks. Velocity Smart Collect® runs inside the Now platform and manages physical device handovers without a separate vendor database. The product targets enterprise IT teams that need automated device pick up, returns and peripheral dispensing.
Velocity Smart Collect® is a ServiceNow native application for managing smart lockers and vending machines, and it is certified as compatible with supported ServiceNow versions. The platform records asset state, device location and ownership history as native CMDB records, and it orchestrates Smart Lockers, Smart Vending and an AI-enabled kiosk experience. Worldwide logistics and enterprise support complete the delivery and collection workflow for distributed sites.
The vendor states it is the first ServiceNow “Built On Now” certified Smart Locker and Smart Vending platform. That certification means the application runs natively in a customer tenant and follows ServiceNow release cadence. This positioning removes parallel databases and uses the customer’s existing access controls and audit trail.
The vendor reports reduced support effort and costs, with deployment speed claims of up to 95% faster asset delivery. The vendor also reports up to a 20 point improvement in NPS for customers that use the platform. Because workflows live inside ServiceNow, teams keep a single source of truth for assets and avoid separate vendor security reviews.
Velocity Smart Collect® supports device loans, broken-laptop swaps and 24/7 peripheral dispensing from one central application. The platform integrates with field logistics and global support so large estates can maintain SLAs across multiple countries.
The application is built to operate inside a ServiceNow tenant. No other third-party integrations are listed in the product data.
Large enterprise IT departments, managed service providers and organisations that already run ServiceNow will find this product most relevant. The product suits estates with distributed sites, hybrid working patterns and high volumes of device transactions. It is less suitable for teams that do not use ServiceNow or that need a standalone locker platform.
Runs natively inside the customer’s ServiceNow tenant and stores asset and ownership records as native CMDB configuration items. That design removes the need for data synchronisation and a separate vendor database while inheriting tenant RBAC and audit trails. For ServiceNow-centred IT teams this converts physical handovers into queryable, auditable records inside their existing ITSM estate.
An enterprise used Velocity Smart Collect® to automate hardware asset deployment and reduced delivery times from days to under an hour according to the vendor. The same deployment improved SLA response for remote sites and freed support staff from frequent on-site trips. The platform handled loans, returns and peripheral dispensing from a single ServiceNow-managed workflow.
Pricing is not explicitly provided in the product data. The vendor indicates enterprise deployments are typically priced by scope and deployment size, so expect a custom quote that reflects locker counts, geography and integration work.
Website: https://velocity-smart.com
Teqtivity supports full lifecycle tracking from purchase to retirement and includes real-time dashboards and activity logs. The product advertises automated onboarding and offboarding workflows that assign and recover devices. It targets organisations from startups to multinational firms and focuses on compliance and cross-team visibility.
Teqtivity combines asset lifecycle management with centralised inventory and reconciliation tools. It offers automated assignment and recovery workflows that link asset state to personnel records and service tickets. The platform also supplies configurable dashboards, report templates, and audit logs for licence and security oversight.
The product distinguishes itself by enabling customisable workflows that map to an organisation’s structure and processes. That customisation supports role based handoffs, location aware asset rules, and tailored report outputs. The emphasis on shaping workflows to existing teams reduces the need to change operational models.
Customisable workflows and report templates let teams mirror internal processes rather than rewrite them. Real-time asset visibility reduces manual updates and lowers reconciliation effort. Native connectors to MDMs, HR systems, and service desks help keep a single source of truth across IT, HR, and finance. Independent reviews highlight responsive support and timely delivery of bespoke customisations.
Organisations seeking a low cost, out-of-the-box licence with minimal configuration will likely find this offering too involved. Teams without internal integration capability will face extra delivery time and potential contractor costs. Small teams that need only basic inventory tracking may prefer a simpler, licence-lite tool.
Teqtivity lists integrations with major MDM vendors such as Intune, Jamf, and Mosyle. It also connects to HR platforms including BambooHR and HiBob, and to service management tools such as ServiceNow and Zendesk. Identity providers named include Okta and Microsoft Entra ID, and it links to asset disposition partners like ERI Direct and Wisetek.
This product suits IT managers, asset administrators, and operations teams who need scalable, customisable asset management. It fits organisations that require audit-ready records, licence tracking, and cross-departmental visibility. It is also a match for firms that plan to tie asset state into service management and HR processes.
A multinational firm used Teqtivity to consolidate asset records across global offices and automate lifecycle tasks. The company linked device assignment to HR joiner and leaver events and routed fulfilment through its service desk. That setup reduced manual reconciliation and simplified audit reporting across regions.
Pricing is not publicly listed. The vendor appears to offer custom quotes based on organisation size, feature requirements, and seat counts. Expect licence based pricing with implementation and integration fees for larger deployments.
Website: https://teqtivity.com
Temperature-controlled units for perishable items are part of Smartbox’s locker range. The offering includes tamper proof compartments and real time security monitoring for indoor and outdoor sites. The vendor advertises ISO-27001 certification.
A unified management system handles parcel, asset and inventory flows while giving operators real time visibility and reporting. Locker designs are configurable for indoor and outdoor use, including temperature control and tamper proof compartments that suit retail and healthcare. The hardware pairs with management software built for scalability and integration with existing site infrastructure.
Smartbox markets a combined hardware and software ecosystem designed for enterprise scale deployments and regulated environments. That positioning favours organisations that need a turnkey locker network rather than a ServiceNow native workflow that drives AI enabled physical handovers. The product focuses on predictable operational security and modular locker layouts.
That certification underpins the security narrative and helps when procurement teams ask for evidence of governance. The product supports multiple locker configurations, so retail click and collect, temperature sensitive healthcare deliveries and corporate asset loans use the same management plane. Real time surveillance and tamper proof compartments reduce loss and provide audit trail data for operations staff.
Organisations that require fixed published pricing or self managed, low cost lockers may find Smartbox a poor match. Buyers that need confirmed global logistics and field support terms up front must request those details before committing. Teams that expect a ServiceNow native app to close workflows end to end will find Smartbox focuses on hardware plus management software rather than agentic AI orchestration inside a single ITSM tenant.
Smartbox suits logistics providers, retail chains, corporate campuses, healthcare facilities and universities that need secure, scalable parcel and asset management. The product best fits procurement teams buying networked lockers and operations teams responsible for 24 hour access and auditability. It appeals to organisations that prioritise security and modular hardware design.
A logistics company deploys a network of Smartbox units at delivery hubs and manages intake and dispatch through the central management console. Customers access parcels 24 hours a day while operations track handovers and inventory in real time. That model reduces failed deliveries and concentrates last mile traffic at known pick up points.
Smartbox uses custom pricing models with solutions that range from single units to full locker networks. No public pricing is listed, so you must contact sales for a tailored quotation and deployment estimate. The offering targets enterprise level deployments and budget planning should include installation and support.
Website: https://smartboxlockers.com
The vendor advertises whitelabel integrator kits alongside turnkey locker systems for smart cities, retail, healthcare and residential deployments. Smart Locker Technologies AG is based in Switzerland and sells both hardware and management software that customers can adapt to specific sites. The vendor’s materials highlight security, scalability and tailored service options rather than listing fixed product bundles.
Lockers arrive as complete systems with flexible compartment configurations and a single management layer that handles user access and inventory. The company supplies whitelabel integrator kits for OEMs and offers customised locker management software for delivery, returns and controlled access workflows. Support covers commercial, municipal and healthcare settings with installation and ongoing service options.
According to the vendor, the standout claim is extreme configurability with matched software. That combination lets the company supply lockers for retail, campuses and city infrastructure. That focus suits deployments that vary by site and regulatory regime.
Highly customisable hardware plus a management layer mean an organisation can specify compartment sizes, access methods and branding for each site. The vendor claims global project experience with municipal and commercial deployments, and it publishes support and service options aimed at multi site rollouts. Whitelabel kits reduce time to market for systems integrators that want hardware plus pre integrated software under their brand, while security and scalability are promoted for regulated sectors such as healthcare and government.
Not a good match when you need off the shelf pricing or an immediately available product catalogue. Organisations that must see full technical specifications and tested integrations before commitment will face extra procurement steps. If a strict fixed price is mandatory, bespoke proposals may not fit existing budget cycles.
IT estates and facilities teams in municipalities, retail and higher education that require controlled parcel access will find the offering relevant. Systems integrators seeking whitelabel kits for hardware plus management software also match the profile. Procurement leads must budget for custom quotes and allow time for technical validation.
A municipal authority deployed a citywide locker network to support parcel delivery and on demand essentials at public hubs. Smart Locker Technologies AG supplied hardware, customised management software and a service package that matched local access rules. Residents used smartphone credentials and council staff received an administrative console for returns and audit logs.
Pricing is not published and the vendor follows a tailored quote model for each project. Procurement will need to request a specification call to obtain a formal estimate and a statement of work. Enterprises with strict capital budgets should factor integration and customisation costs into planning.
Website: https://smartlockertec.com
Keynius manufactures its lockers in-house in the Netherlands, giving the company full supply chain control and fine-grained customisation. The product range covers smart lockers, locker walls, mini lockers, wired and battery locks, and integrated management software. The offering targets sectors that require durable, secure storage with a reduced environmental footprint.
Keynius combines Dutch engineering with a cloud-based management platform that enables remote monitoring and control alongside on-site hardware. Lockers are fully customisable for material, colour, and design, and the systems support RFID, PIN, QR, and mobile app access. The vendor highlights recycled materials and low-energy components as part of its sustainability approach.
Keynius emphasises full supply chain control and custom manufacturing in the Netherlands. That vertical control lets the company produce highly tailored locker finishes and mechanical variants without depending on third-party suppliers. For buyers who need a bespoke look or unusual form factors, that capability shortens lead times for design changes.
The company targets sector-specific needs and offers extensive customisation, which suits facilities with strict aesthetic or functional requirements. Family ownership and in-house production support faster iteration and clearer quality accountability. The product line pairs hardware with a cloud management layer and supports multiple access methods, which helps central teams oversee distributed estates and adapt access policies.
Premium pricing compared with generic locker vendors; the cost reflects custom materials and bespoke engineering.
Complex solutions may require tailored installation and systems integration, which lengthens deployment planning and technical coordination.
Limited public retail channels; sales are primarily B2B and enterprise focused, so small buyers may find procurement routes indirect.
Organisations with very small-scale needs will likely find Keynius expensive and operationally heavy. If you require an off-the-shelf consumer product with fast online purchasing, Keynius is not a good match. Projects that need rapid, low-cost pilots are better served by simpler, commodity locker vendors.
Keynius suits enterprises and institutions that need secure, custom storage and care about materials and lifecycle impact. Facility managers, corporate real estate teams, education estates, and logistics operators with multi-site estates will get most value. It also fits venues that must align locker aesthetics to brand or interior design standards.
A multinational installed bespoke Keynius lockers across its headquarters and regional offices and used the cloud platform to manage access via employee badges. The organisation customised locker finishes to match corporate interiors and monitored usage centrally. Integration with HR and access control systems reduced administrative overhead and simplified audit trails.
Keynius offers custom quotes tailored to locker size, material, and software setup, and the company generally caters to medium and large-scale deployments. Buyers must contact Keynius for a firm price and specification. Expect pricing to reflect bespoke engineering, materials, and integration work.
Website: https://keynius.eu
Vecos reports more than 1.4 million lockers online and a presence in over 64 countries, supporting more than 3,500 offices. That scale positions the company as a supplier for large workplace portfolios and Fortune 100 customers. The vendor emphasises real time adaptability and data driven insights for flexible work settings.
Vecos combines real time adaptive locker technology with cloud based management so lockers can support different user types without manual reconfiguration. The system integrates with identity and access control systems and a wide set of workplace management platforms, providing automated locker allocation and administrative controls. Real time analytics feed usage reports that inform space and asset decisions across regional deployments.
Vecos claims the only locker system that dynamically adapts in real time to changing workplace needs without manual reprogramming. That capability reduces the need for site visits and manual reassignments for mixed visitor, hybrid employee, and hot desk scenarios. The design focuses on changing user flows rather than fixed locker assignments.
The product supports many workplace scenarios, from visitor pickup to long term asset custody, which helps facilities teams consolidate locker estates. Deep integration options reduce duplicate identity management work and let security teams tie locker events to existing access logs. Global deployment experience and data reporting give estates teams evidence to reduce locker footprint and allocate resources.
Primarily aimed at large organisations; small business buyers will find the offering oversized and possibly costly.
Implementation can be complex for multi region rollouts and may require dedicated onboarding resources.
The pricing model is positioned at a premium level and may be a barrier for modest budgets.
Focused on locker hardware and workspace storage; it does not address broader physical security needs beyond lockers.
Vecos is not a natural fit for single site offices or companies with limited locker demand. Organisations seeking a low touch, low cost locker kit will find the deployment overhead disproportionate. Teams that need a general physical security platform rather than locker specific functions should look elsewhere.
Vecos reports support for 330+ workplace management, access control, and reporting platforms. That breadth allows integration with common identity systems and estate management tools so locker events appear in existing logs.
Large enterprises rolling out activity based working or hybrid programmes will find Vecos relevant. It fits estates, HR, security, and IT teams that need lockers to be part of the wider access and asset ecosystem. The product suits organisations that can invest in integration and centralised rollout programmes.
A multinational deployed Vecos across regional offices and linked locker access to employee ID badges. They used real time analytics to rebalance locker locations and reduce unused units. The deployment automated asset distribution and gave facilities teams a single view of locker usage.
Pricing details are not explicitly provided. Vecos typically suits large scale enterprise deployments and is sold via custom quotes that reflect installation, integration, and management needs. Subscription and bulk management features may be part of those commercial arrangements.
Website: https://vecos.com
Among solutions reviewed, Velocity Smart Collect® distinctively integrates natively with ServiceNow to transform physical device logistics into directly auditable workflows. Teqtivity and Vecos also deliver unique contributions to asset management, each excelling in specific applications.
Velocity Smart Collect®'s integration within ServiceNow tenants eliminates the need for separate databases, employing CMDB records for real-time updates and end-to-end IT asset management. Conversely, Teqtivity enables extensive cross-system integrations, allowing asset updates to mirror organisational changes across platforms such as HR and MDM tools. This cross-system compatibility offers a broader appeal for firms with diverse IT ecosystems, though attaining equivalent efficiency often necessitates more initial customisation.
Vecos stands out with its real-time adaptability feature—a capability that allows the dynamic adjustment of locker roles without manual steps, aligned with changing workplace needs like hybrid working patterns. This advantage benefits large enterprises managing flexible office spaces, even though its high-end pricing and premium integration costs might limit accessibility for medium-scale operations.
Velocity Smart Collect® is the selection for enterprises employing ServiceNow solutions for IT asset handling workflows. The product’s unique design, integrated within existing ServiceNow platforms and utilising the system’s CMDB for compatibility and operational transparency, for organisations deeply embedded in ServiceNow’s infrastructure. For customers operating outside the ecosystem requiring alternate features like extreme customisation, other vendors such as Teqtivity or Vecos may better align with their specific needs.
The comparison below highlights leading solutions in IT asset distribution and management automation.
| Product | Key Differentiator | Best For | Pricing | Limitation |
|---|---|---|---|---|
| Velocity-smart | “Built On Now” ServiceNow-certified Smart Locker and Smart Vending platform | Enterprises already using ServiceNow | Price not published | Requires ServiceNow for implementation |
| Teqtivity | Customisable workflows for tailored lifecycle management | Organisations needing audit-ready records and HR links | Price not published | Licence-based pricing can be costly for large estates |
| Smartbox | ISO-27001-certified networked locker systems with security-focused features | Retailers and healthcare providers requiring scalability | Price not published | Lack of upfront pricing details |
| Smart Locker Technologies AG | Extreme configurability for modular locker deployments | Urban infrastructure, retail, or multinational sites | Price not published | Less transparent technical specifications |
| Keynius | Netherlands-manufactured custom smart lockers with sustainable practices | Enterprises needing durable, bespoke lockers | Price not published | Premium pricing reflects bespoke engineering |
| Vecos | Dynamic locker allocations adapting to shifting user needs | Large enterprises with hybrid workspace scenarios | Price not published | Complex setup for multi-region rollouts |
Enterprise IT teams looking to automate device distribution and reduce costly onsite support will find critical value in Velocity-smart. This fully certified ServiceNow-native platform eliminates the complexity of separate vendor databases by recording all asset states directly in the CMDB. Physical device handovers, peripheral dispensing, and broken-laptop swaps are managed through automated workflows inside ServiceNow, helping organisations recover IT staff time and accelerate fulfilment dramatically.
With deployments reported as fast as 5 weeks and proven customer outcomes including faster service throughput and significant SLA improvements, Velocity-smart supports distributed sites and hybrid working models with native orchestration of smart lockers, smart vending, and AI-powered kiosks. Learn more about how your enterprise IT department or managed service provider can enhance device lifecycle automation at Velocity-smart.
Cut physical IT support costs and reclaim IT staff time by integrating physical device workflows directly within your existing ServiceNow tenant. Visit Velocity-smart to request a demonstration and see how fully native ITSM asset handover mapping accelerates ticket resolution.
Velocity Smart Collect® excels in automating device pick-up and returns through its ServiceNow native application. It manages smart lockers and vending machines, orchestrating an AI-enabled kiosk experience while recording asset state and ownership history as native CMDB records.
Teqtivity is known for its highly customisable workflows that allow organisations to map asset management processes to their existing structures. In contrast, Velocity Smart Collect® is better suited for enterprises needing a streamlined service within the ServiceNow platform without the need for extensive customisation.
Organisations that are already using ServiceNow will find Velocity Smart Collect® particularly beneficial due to its native integration, which eliminates the need for a separate vendor database. Those without existing ServiceNow expertise may face initial challenges during setup and training.
The vendor reports that implementations of Velocity Smart Collect® can be done in as little as five weeks. This rapid deployment can significantly enhance asset management efficiency for large enterprise IT departments.
Velocity Smart Collect® integrates with field logistics and provides global support, allowing large estates to maintain service level agreements across multiple countries. This feature is critical for organisations with distributed sites and a high volume of device transactions.