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The Velocity Blog

The AI–physical bridge, in practice

Field notes on closing the last mile of IT — the ServiceNow-native workflows, the hardware that delivers them, and the cost equation behind it all.

IT manager inspecting smart locker unit
How to upgrade IT asset distribution for enterprise IT
Discover how to upgrade IT asset distribution using a ServiceNow-native approach. Enhance efficiency with Smart Collect® integration. Learn more!
Sat, Aug 1, 2026 ·Anthony Lamoureux
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Why Eliminate Manual Asset Tracking in Enterprises
Eliminate manual asset tracking for cost savings, compliance, and seamless ServiceNow integration. Discover automated benefits and real-world impact.
Fri, Jul 31, 2026 ·Anthony Lamoureux
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Why secure asset dispensing transforms enterprise IT
Discover how secure asset dispensing reduces device losses, improves compliance, and transforms IT support operations for large enterprises using smart automation.
Fri, Jul 31, 2026 ·Anthony Lamoureux
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IT leader reviewing peripheral asset records
Enterprise peripheral management checklist for IT leaders
Discover the essential peripheral management checklist for IT leaders. Streamline asset handling, reduce losses, and enhance efficiency today!
Fri, Jul 31, 2026 ·Anthony Lamoureux
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How to modernise device returns for faster IT processes
Learn how to modernise device returns in large enterprises using automation, smart lockers, and ITAM integration to cut costs and improve employee experience.
Thu, Jul 30, 2026 ·Anthony Lamoureux
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IT manager reviewing screens in enterprise IT operations center
Seven steps to improve employee experience in enterprise IT
Discover seven actionable steps to improve employee experience in enterprise IT. Learn how automation boosts support and enhances productivity.
Thu, Jul 30, 2026 ·Anthony Lamoureux
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Modernise IT support: proven strategies for enterprise success
Discover proven ways to modernize IT support for enterprise success. Boost efficiency and resolve issues faster with our expert guide!
Wed, Jul 29, 2026 ·Anthony Lamoureux
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Locker audit trails: Boost IT support visibility in 2026
Learn how locker audit trails give IT operations leaders real-time visibility into equipment access, improve compliance, and reduce asset loss across large enterprises.
Wed, Jul 29, 2026 ·Anthony Lamoureux
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IT manager reviewing automation workflows on tablet
IT cost to serve reduction: a unit-cost playbook for CIOs
Discover how to achieve IT cost to serve reduction with unit-cost discipline. Learn to optimize costs and boost efficiency using automation.
Wed, Jul 29, 2026 ·Anthony Lamoureux
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Top digital workplace tools to boost enterprise efficiency
Discover the top digital workplace tools for large enterprises. Compare smart lockers, automation platforms, and collaboration tools to boost IT efficiency in 2026.
Tue, Jul 28, 2026 ·Anthony Lamoureux
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Stop relocating the cost. Remove it.

See what Smart Collect® could save across your estate, or book a 60-minute workshop to pressure-test the numbers with our team.