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Services · Leasing · The OpEx option

Smart Collect® as OpEx, not CapEx.

For a lot of finance teams, the question isn't whether Smart Collect® makes sense — it's whether it lands as a five- or six-figure capital appropriation request or a monthly operating cost line. Velocity's leasing option wraps hardware, service, and refresh into a single monthly OpEx commitment with predictable cashflow and a built-in refresh at the end of term.

TRADITIONAL CAPEX PURCHASE Big upfront cheque Hardware capex (Y1) Service opex (Y1-N) refresh = new project VELOCITY LEASING One monthly OpEx line Hardware + service + refresh 3 / 5 / 7-year terms refresh = built in
Why customers choose to lease

Cashflow, refresh, simplification.

Most Smart Collect® leasing decisions come down to one of three reasons — and frequently all three. The leasing option isn't structurally different from the purchase option in what it delivers operationally; it's a financing choice with three predictable consequences for procurement and finance.

REASON 01

Cashflow.

No upfront capital appropriation request. No competing with other capex programmes for the finance committee's attention. The hardware investment is converted into a predictable monthly OpEx line that sits alongside your other recurring IT operating costs.

REASON 02

Refresh built in.

At the end of the lease term, refresh is the default option — current hardware swapped out for the latest models without a new capex cycle. You never end up with a fleet of ageing units that nobody has the budget to replace. Refresh is part of the same monthly OpEx commitment.

REASON 03

Simplification.

Hardware, service, refresh — all wrapped into one monthly invoice line. No separate service contract running alongside hardware capex. No depreciation schedule for your fixed-asset register. Procurement, finance, and IT operations all work from the same single number.

What the monthly OpEx covers

Hardware, service, refresh — one line.

The Velocity leasing structure deliberately bundles everything you need to operate Smart Collect® into the single monthly figure. The exception is consumables for vending (priced separately, scoped to your stock plan) — everything else sits inside the lease.

Hardware (lockers, vending, kiosks).

All Smart Collect® form factors at agreed quantities, configured to your platform, delivered to your sites. Replacement units included at end of term.

Software (the application).

The Smart Collect® ServiceNow application licence for the duration of the lease, including updates published to the ServiceNow Store and security patches inherited from the platform.

Implementation.

The six-phase implementation programme — discovery, platform config, hardware preparation, site install, pilot, rollout — wrapped into the lease for new deployments.

Ongoing service & support.

All three layers of Smart Collect® support — software, hardware, operations — plus the Customer Success function with named account management and Sofia engineering escalation.

End-of-term refresh.

At lease end, the default option is refresh — current units swapped for the latest hardware, lease continues with updated terms. No capex cycle to initiate.

+
Not included.

Vending consumables (priced separately, scoped to your stock plan). Major reconfiguration projects (scoped as new engagements). Site-specific facilities work where required by your premises.

Lease structures

Three terms, calibrated to your refresh appetite.

Velocity offers three standard lease terms — 3, 5 and 7 years. The right one depends on how often your IT estate refreshes, how stable your site footprint is, and how your finance team treats lease accounting.

3 years
Faster refresh cycle

For customers with an aggressive IT-refresh culture, distributed estates that change shape regularly, or a strong preference for staying on the latest hardware. Highest monthly cost; shortest commitment.

5 years
Standard term

The most common structure. Balances monthly cost against refresh cadence, matches typical enterprise IT refresh cycles, and provides predictable cashflow over a meaningful planning horizon.

7 years
Stable estate horizon

For customers with very stable site footprints, conservative refresh appetites, and a preference for the lowest possible monthly cost. Long commitment, lowest monthly figure.

End-of-term options

Four ways the lease can end.

When the lease term completes, you have four standard options. The default — and the one most customers choose — is refresh, which keeps the operational continuity going. The other three are available if your circumstances or strategy have shifted.

Refresh (default)

Current hardware swapped for the latest models. Lease continues with updated terms. Operational continuity preserved; no capex cycle to initiate.

Return

Hardware returns to Velocity. Service contract terminates. Suitable if you're exiting Smart Collect® or restructuring procurement.

Extend

Continue with current hardware on extended terms. Lower monthly figure than refresh. Used when hardware is still serviceable and refresh isn't needed.

Buy out

Acquire the existing hardware at the residual value agreed in the original lease. Continue Smart Collect® service on a standard service contract.

Tax & accounting treatment

The OpEx treatment depends on your jurisdiction and lease structure.

For most jurisdictions and most lease structures, Velocity Smart Collect® leasing falls on the OpEx side of the line rather than CapEx — but the specific tax and accounting treatment depends on jurisdiction, lease type, and your finance team's posture. Common considerations include:

IFRS 16

IFRS 16 considerations.

Under IFRS 16, leases generally create a right-of-use asset and a corresponding lease liability on the balance sheet — though the treatment can vary depending on lease structure, term, and underlying asset type. Your finance team and auditor will assess the specific treatment.

ASC 842

ASC 842 (US GAAP).

For US-reporting customers, ASC 842 governs lease accounting and similarly creates balance-sheet recognition for most lease structures. The classification between operating and finance lease affects P&L presentation but not total cost over time.

Tax

Tax treatment.

In most jurisdictions, lease payments are deductible as operating expenses, with capital allowances (or equivalents) potentially available depending on the lease structure. Specific treatment varies materially by country and by the customer's tax position.

Important: Velocity isn't a tax or accounting advisor, and nothing on this page constitutes financial advice. The tax, accounting and balance-sheet implications of any lease arrangement depend on your specific circumstances, your jurisdiction, and the precise lease terms agreed. Your finance team, auditor and tax advisor are the right people to determine the treatment for your organisation before committing to any leasing structure.
Finance partners

Velocity's finance partner — or yours.

Velocity works with established equipment finance providers who specialise in IT hardware leasing. The lease arrangement runs between you and the finance provider; Velocity continues to own the Smart Collect® service relationship and the hardware support. Two configurations are available:

OPTION A

Velocity's finance partner.

Velocity introduces a finance provider experienced in IT hardware leasing and Smart Collect® specifically. Lease structure pre-modelled against Smart Collect® deployments; due diligence and contracting paths well-trodden.

OPTION B

Your existing finance relationship.

If you already have an equipment finance provider you work with — whether at group level or through your bank — Velocity supports leasing through that provider instead. The Smart Collect® service relationship works the same either way.

OPTION C

Bring-your-own.

Some MSP and GSI partners offer their own leasing wrap for Smart Collect® alongside their managed service. That works too — same underlying Smart Collect® application and hardware, different commercial wrapper.

Buy vs lease

An illustrative 5-year comparison.

A simple side-by-side view of the same Smart Collect® deployment over a 5-year horizon. The total cost of the two paths is broadly comparable; the difference is in where the costs land on your balance sheet, how cashflow profiles look, and how refresh gets handled. Your specific commercial proposal will be modelled against your actual deployment scope.

DimensionBuy (CapEx)Lease (OpEx)
Upfront cash outlayHardware capex in full at Y1Monthly OpEx from Y1
Cashflow profileFront-loadedFlat & predictable
Balance-sheet treatmentCapitalised fixed asset, depreciatedRight-of-use asset (typically) — see disclaimer
Service & supportSeparate annual recurring feeBundled in monthly figure
Hardware refreshNew capex cycle requiredBuilt in at end of term
End-of-life disposalYour responsibilityVelocity handles via refresh
Procurement signoff pathCapex approval committeeOpEx budget line
5-year total cost of ownershipBroadly comparableBroadly comparable
Note: The 5-year TCO of buy versus lease is typically broadly comparable for an equivalent deployment scope. Leasing usually carries a modest financing premium reflecting the value of cashflow predictability, refresh built-in, and procurement simplification. The exact figures depend on lease structure, term, and your finance provider's pricing — your commercial proposal will model the specific numbers.
Distributed deployments

Where leasing has a structural advantage.

For customers running large multi-site Smart Collect® deployments — 10 sites and up — leasing has an operational advantage beyond the financial one. The procurement model becomes meaningfully simpler.

01

One commercial relationship, not many.

Capex purchases of distributed hardware often need per-site sign-off from local procurement, local finance, sometimes local IT. A lease structure replaces that with a single master agreement and standardised site additions — substantially fewer signatures.

02

Site additions during the lease term.

When you open a new site or expand an existing deployment, adding form factors to the lease is a standardised increment — not a fresh procurement cycle. Quote, agree, deploy, lease adjusts. Roll-out velocity goes up.

03

Refresh applies estate-wide automatically.

When refresh happens at end of term, it applies to your whole deployment in one programme. Compare to capex refresh, where each site or batch potentially needs its own approval cycle — often a major reason older hardware gets left in place too long.

Talk to us about the commercial structure

Book a commercial-options workshop.

60 minutes with Velocity commercial and a Customer Success lead. We walk through buy versus lease for your specific deployment scope, talk through finance partner options, and model the cashflow profile that fits your finance team's posture. Your CFO is welcome.