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WELCOME TO THE FUTURE OF IT SUPPORT

Welcome to Velocity Smart Lockers™

Our Smart Lockers are the first in the Velocity Smart Technology family and deliver innovation and automation directly into the heart of every IT Service organisation.
 
Full ServiceNow integration to Velocity Smart Lockers™ brings “Click and Collect” to the heart of your office.
 
Simply request your laptops, phones, peripherals or spares from your online Service Portal and then pick them up directly from your Velocity Smart Locker™. And it can be fully automated, with end-to-end request fulfillment, and integrated asset, CMDB, and restock management.
 
You can have it all: extended service hours, increased customer satisfaction and reduced support costs
Plug and Go

 

Plug & Go

Cloud based, WiFi/3G connectivity – simple simplicity

Robust

 

Robust

Extremely secure and suitable for both indoor and outdoor use

Encrypted

 

Encrypted

Secured with encrypted cloud integration

 

Fully Integrated

 

Fully Integrated

Fully integrated through Velocity Smart Collect™ to ServiceNow Request management, incident management ITAM and CMDB

 

Flexible

 

Flexible

Suitable for any high-value or consumable item to keep your people and operations moving. Laptops, spares, cables, your spare office keys or whatever else you need. Be creative!

Saves Money

 

Saves Money

Suitable for any high-value or consumable item to keep your people and operations moving. Laptops, spares, cables, your spare office keys or whatever else you need. Be creative!

WHY CHOOSE VELOCITY SMART LOCKERS

Our Unique Technology

Velocity Smart Locker_new

Velocity Smart Lockers™ are flexible, agile and tailored to your individual needs.

It’s all about applying deep insights into the connection between technology and user behavior to build technology that doesn’t just improve your service delivery but dramatically transforms it.

For you, it all adds up to increased productivity, greater efficiencies, and most importantly, competitive advantage.

With setup within hours, when you start using Smart Lockers to deliver IT equipment to your users, this immediately:

  • Raises your levels of customer satisfaction
  • Reduces cost by replacing or re-tasking deskside engineer
  • Provides 24/7 cover for asset replacement where it doesn’t exist now
  • Provides 24/7 cover in locations that may not even have on-site support currently
  • Improves management and tracking of key user-held IT Assets
  • Simplifies asset delivery, replacement and maintenance processes
  • Secure asset storage at point of Customer Service Delivery
  • ServiceNow integration for seamless ticketing workflow.
  • Provides ROI in less than 6 months!