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WELCOME TO THE FUTURE OF IT SUPPORT

Welcome to Velocity Smart Lockers™

Our Smart Lockers are the first in the Velocity Smart Technology family. Our Smart Locker System delivers innovation and automation directly into the heart of every IT Service organisation.
 
Full ServiceNow integration to Velocity Smart Lockers™ brings “Click and Collect” to the heart of your office.
 
Simply request your laptops, phones, peripherals or spares from your online Service Portal and then pick them up directly from your Velocity Smart Locker™. We provide a fully automated smart locker system with end-to-end request fulfilment and integrated asset, CMDB, and restock management.
 
You can have it all: extended service hours, increased customer satisfaction and reduced support costs.
 
 
 
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Plug & Go

Cloud based, WiFi/3G connectivity – simple simplicity

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Robust

Extremely secure and suitable for both indoor and outdoor use

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Encrypted

Secured with encrypted cloud integration

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Fully Integrated

Fully integrated through Velocity Smart Collect™ to ServiceNow Request management, incident management ITAM and CMDB

 

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Flexible

Suitable for any high-value or consumable item to keep your people and operations moving. Laptops, spares, cables, your spare office keys or whatever else you need. Be creative!

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Saves Money

Suitable for any high-value or consumable item to keep your people and operations moving. Laptops, spares, cables, your spare office keys or whatever else you need. Be creative!

DESIGNED TO MEET EVERY CUSTOMER'S NEEDS

The Velocity Smart Locker™ Range

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Element Series

Our premier locker series features graphical user interface for indoor/outdoor use and has a host of extendable features including Power and Lan, an inbuilt camera and all-new Lisa, a ServiceNow integrated Graphical User interface.

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VELOCITY SMART LOCKERS

Introducing the Element Spark Series

Our vision has always been to automate every possible part of the IT equipment provisioning process. We believe that if a laptop is in one of our lockers, all the other steps in getting a laptop built, patched and collected by a user should be fully automated. 

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WHY CHOOSE VELOCITY SMART LOCKERS

Our Unique Technology

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Velocity Smart Lockers™ are flexible, agile and tailored to your individual needs.

It's all about applying deep insights into the connection between technology and user behaviour to build technology that doesn't just improve your service delivery but dramatically transforms it.

For you, it all adds up to increased productivity, greater efficiencies, and, most importantly, competitive advantage.

Setting up our smart locker system takes merely a few hours. Once the setup has been completed, your IT department can immediately enjoy the benefits an automated locker system brings them:

  • Raises your levels of customer satisfaction
  • Reduces cost by replacing or re-tasking deskside engineer
  • Provides 24/7 cover for asset replacement where it doesn't exist now
  • Provides 24/7 cover in locations that may not even have on-site support currently
  • Improves management and tracking of key user-held IT Assets
  • Simplifies asset delivery, replacement and maintenance processes
  • Secure asset storage at the point of Customer Service Delivery
  • ServiceNow integration for seamless ticketing workflow.
  • Provides ROI in less than 6 months!