VELOCITY SMART LOCKERS

Welcome to the future of Deskside support

Our Vision

TO REVOLUTIONISE HOW IT SUPPORT IS PROVIDED. OUR GOAL IS TO ENABLE YOU TO PROVIDE YOUR USERS THE SAME MODERN, FRICTIONLESS LEVELS OF SERVICE THAT WE HAVE COME TO EXPECT IN OUR PERSONAL LIVES. WITH THE LAUNCH OF VELOCITY SMART LOCKERS THIS VISION IS NOW A REALITY.

SAY HELLO TO THE FUTURE OF IT SUPPORT.

 

Velocity Smart Technology ...

Our Smart Lockers are the first in the Velocity Smart Technology family, and deliver innovation and automation directly into the heart of every IT Service organisation.

Full ServiceNow integration to Velocity Smart LockersTM brings “Click and Collect” to the heart of your office.

Simply request your laptops, phones, peripherals or spares from your online Service Portal and then pick them up directly from your Velocity Smart LockerTM. And it can be fully automated, with end-to-end request fulfilment, and integrated asset, CMDB and restock management.

You can have it all: extended service hours, increased customer satisfaction and reduced support costs

SmartLocker

Unique Technology ...

Velocity Smartlockers are flexible, agile and tailored to your individual needs. It’s all about applying deep insights into the connection between technology and user behaviour to build technology that don’t just improve your service delivery but dramatically transforms them. For you, it all adds up to increased productivity, greater efficiencies and, most importantly, competitive advantages.

With setup within hours, when you start using Smart Lockers to deliver IT equipment to your users, this immediately:

  • Raises your levels of customer satisfaction
  • Reduces cost by replacing or re-tasking deskside engineers
  • Provides 24/7 cover for asset replacement where it doesn’t exist now
  • Provides 24/7 cover in locations that may not even have on-site support currently
  • Improves management and tracking of key user-held IT Assets
  • Simplifies asset delivery, replacement and maintenance processes
  • Secure asset storage at point of Customer Service Delivery
  • Optional ServiceNow integration for seamless ticketing workflow.
  • Provides ROI in less than 3 months!

Velocity Smart Lockers Services & Support ...

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Versatile, affordable, smarter technology ...

Velocity SmartLockers are versatile and affordable and with "Smartlockers-As-A-Service" you can just pay as you go, with no capital cost, just pure benefit and cost saving.

Velocity Smartlockers are highly configurable, and can be made to almost any size configuration and ofcourse can be personailised with your company logo, colours and unique style.

    

WELCOME TO THE FUTURE OF IT SUPPORT