Velocity eBook No. 02
How to design a smart locker estate
Most estates are sized on headcount, which inverts the answer. This guide sets out the method we use on a site survey: what to count, how to turn it into a door count, where the cabinets go, and what your security review will ask.
- 01Count the events, not the people
- 02Lockers, vending, or both
- 03Where it goes, and how it gets there
- 04How it talks to your service desk
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Written from estates we have actually built.
Every number in the guide comes from a live deployment, and every one of them was measured before AI agents drove any part of the workflow.
90%
reduction in loss and damage, UK national utilities
60%
fewer onsite tickets, US nuclear energy
34+
sites served, US aerospace and defence
70,000+
transactions, US university
Fifteen minutes with an architect beats twenty minutes of reading.
If you already know the shape of the problem, skip the guide and put it to someone who has sized a few dozen of these.