What are the components of a Smart Locker System?

Intelligent lockers are transforming the way organisations manage and secure valuable assets and supplies. Whether you're streamlining IT asset management or optimising package delivery, a Smart Locker system is the backbone of efficiency. But what exactly makes up a smart locker system? Let's explore the four main components and how a cloud-based Smart Locker app like Smart Collect® from Velocity Smart Technology is revolutionising the game.

1. Physical Lockers: At the heart of every smart locker system are the physical lockers themselves. These intelligent storage units come in various sizes to accommodate a wide range of items, from laptops and peripherals to parcels and medical supplies. Velocity Smart Lockers offer robust and secure storage, ensuring your assets are protected.

2. Cloud-Based Smart Locker App: The true magic happens in the digital realm. A cloud-based Smart Locker app like Smart Collect® is the brain behind the operation. It serves as the control centre for locker functionalities. With Smart Collect®, you can efficiently manage locker assignments, monitor locker usage, and even automate restocking processes. The cloud-based approach ensures that all locker information and functionalities are easily accessible and can be updated in real time, enhancing agility and responsiveness.

3. Integration with ServiceNow: Velocity Smart Lockers take integration to the next level with seamless ServiceNow integration. This means "Click and Collect" becomes a reality in the heart of your office. Request laptops, phones, peripherals, or spares through your online Service Portal, and pick them up directly from your Smart Locker. This full integration provides an end-to-end request fulfilment process and ties into your asset management (ITAM), configuration management database (CMDB), and restock management. The result? Extended service hours, increased customer satisfaction, and reduced support costs.

4. Worldwide Support: In today's globalised world, support shouldn't be bound by borders. Velocity Smart Technology takes pride in offering worldwide support for IT Service organisations. No matter where your operations are located, our smart locker solutions and Smart Collect® app are designed to enhance efficiency, security, and convenience, regardless of your geographic footprint.

With Velocity Smart Lockers and Smart Collect®, you can have it all: streamlined operations, heightened customer satisfaction, and cost-saving automation. Embrace the future of smart locker systems and transform your IT Service organisation today.