Map your physical-layer IT cost. Take the business case with you.
A free 60-minute workshop with our ServiceNow-certified team — the kind of bespoke business case typically billed at £20,000+ by IT consultancies, given without charge to enterprises seriously evaluating Smart Collect®. We work through your estate together — your sites, your engineer cost, your use cases — and you leave with a directional business case calibrated to your numbers. Yours to keep, regardless of what you decide.
- 1You'll see your physical-layer IT estate mapped end-to-end — new-starter kit-out, break-fix swaps, peripheral fulfilment, loan and returns.
- 2You'll see where the cost is leaking — the specific operational drag points the ROI model captures, calibrated to your engineer cost and site count.
- 3You'll walk through the Smart Collect® workflows that fit — and the ones that don't fit your environment. No oversell.
- 4You'll leave with a directional business case document — your numbers, your sites, your engineer cost, your ROI model. Yours to take to your board.
Fill out the form and we'll get back to you within one working day to find a 60-minute slot.
One working day to respond. No automated sequences. No sales pitch.
Most attendees run the ROI calculator first.
It's a 5-minute click-through that gives you a directional savings figure. The workshop is more useful when you arrive with those numbers — we stress-test them together rather than starting from zero. Skip this if you've done it already.
The cost of doing nothing isn't standing still — it's compounding.
You don't have to act on what we discuss. But if you wait, the maths gets harder, not easier. Here's why we're having a lot of these conversations right now.
AI is collapsing digital ticket cost. Physical isn't moving.
Desktop support runs ~$70 per ticket today versus ~$22 for digital first-line (MetricNet 2024). As agentic AI takes more of the digital layer, the physical ticket becomes a bigger share of total IT cost — not smaller. The ratio widens, the line item gets louder.
Every IT services team has the same conversation pending.
Gartner forecasts 80% of common service issues will be agentic-AI-resolved by 2029, with 30% operational cost reduction from agentic AI in service ops. The question every CFO is now asking IT leadership: what's our plan for the layer AI doesn't touch?
Estates that automate this layer compound advantage.
The cost of waiting compounds in three places: AI investment stalls at the physical handover, service-delivery cost-to-serve grows, and competitors who automate the physical layer first capture the services margin. The window for being early is narrower than it looks.
Straight answers to the four things you're probably thinking.
The four questions we get most often about the workshop, and the actual answers. If yours isn't here, it's a good first question on the call.
We'd argue yes. Even if the business case doesn't pencil out, you've spent an hour stress-testing your physical-layer IT cost against a benchmarked model. You leave with the calibrated numbers either way — useful for your own internal IT cost conversations regardless of whether you go further with us.
Then it doesn't, and we tell you. You take the model and use it for your own internal benchmarking. We'd rather have you walk away with honest numbers than oversell a case that won't hold up at your board. The model itself stays useful regardless of what platform you pick.
Yes. We calibrate to your engineer cost, site count, current ticket volume and use-case mix — that's why the workshop is 60 minutes rather than 30. Generic models aren't useful and we don't run them. The numbers you leave with are your numbers.
A ServiceNow-certified solution architect from our team, plus the founder when calendars allow. Not an SDR running a deck. From your side, we'd suggest 2–4 people — usually an IT leader plus the finance partner who'll see the business case afterwards.
Looking for something more specific?
If you already know what kind of conversation you need, jump straight there.
Book a general call instead
If you're earlier in your research and a 60-minute workshop feels heavy, the general call is lighter touch — 30 minutes, no business case homework, just a fit conversation.
Book a ServiceNow architect chat
If your questions are mostly technical — platform fit, data model, security, upgrade cadence — jump straight to one of our ServiceNow-certified architects.
60 minutes. Your business case. Take it with you.
You leave with a directional business case calibrated to your sites, your engineer cost and your use-case mix — yours to take to your board, regardless of whether you take it further with us.
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