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The Velocity Blog

The AI–physical bridge, in practice

Field notes on closing the last mile of IT — the ServiceNow-native workflows, the hardware that delivers them, and the cost equation behind it all.

ServiceNow workflow best practices: optimise IT support
ServiceNow workflow best practices: optimise IT support
Discover five expert best practices for optimising ServiceNow automation workflows to improve device management and IT support across large enterprises.
Fri, Aug 7, 2026 ·Anthony Lamoureux
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Technician scanning device for return compliance
What is asset return compliance: a ServiceNow guide for CIOs
Discover what asset return compliance means and why it’s crucial for CIOs. Learn essential actions to ensure your organization meets WEEE and GDPR standard
Fri, Aug 7, 2026 ·Anthony Lamoureux
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7 Essential IT Automation Best Practices for Enterprises
7 Essential IT Automation Best Practices for Enterprises
Discover 7 essential IT automation best practices for enterprises. Learn actionable tips to improve efficiency, reduce costs, and maximise ServiceNow ROI.
Thu, Aug 6, 2026 ·Anthony Lamoureux
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IT technician configuring onboarding devices in office
Automated onboarding software for enterprise IT teams
Discover how automated onboarding software can boost device readiness and streamline processes for your enterprise IT team. Schedule a pilot today!
Thu, Aug 6, 2026 ·Anthony Lamoureux
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Why Reduce Asset Loss: Strategic Value for Enterprises
Why Reduce Asset Loss: Strategic Value for Enterprises
Why reduce asset loss? Explore asset risk types, automation benefits, compliance, and ROI impacts for IT leaders and MSPs in large organisations.
Thu, Aug 6, 2026 ·Anthony Lamoureux
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Workflow-driven asset management: 70% automation ROI
Workflow-driven asset management: 70% automation ROI
Discover how workflow-driven asset management automates up to 70% of IT asset tasks, reduces costs by 30%, and transforms enterprise IT operations across distributed sites.
Wed, Aug 5, 2026 ·Anthony Lamoureux
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IT manager reviewing IT asset reports at desk
IT assets: the complete guide for enterprise IT leaders
Master IT asset management to streamline costs and mitigate risks. Discover strategies for effective inventory and lifecycle management.
Wed, Aug 5, 2026 ·Anthony Lamoureux
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Types of workplace support systems: 2026 enterprise guide
Types of workplace support systems: 2026 enterprise guide
Explore the types of workplace support systems in our 2026 guide. Enhance employee retention, boost productivity, and streamline operations.
Tue, Aug 4, 2026 ·Anthony Lamoureux
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Top device automation examples to optimise enterprise IT
Top device automation examples to optimise enterprise IT
Explore top device automation examples for enterprise IT, from PowerShell Intune clean-up to Ansible playbooks, and learn how to select and scale the right solutions.
Tue, Aug 4, 2026 ·Anthony Lamoureux
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CIO reviewing IT support cost documents
How to reduce IT support costs: a CIO's guide
Discover how to reduce IT support costs effectively. Audit subscriptions, automate self-service tasks, and optimize support processes for savings.
Tue, Aug 4, 2026 ·Anthony Lamoureux
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Stop relocating the cost. Remove it.

See what Smart Collect® could save across your estate, or book a 60-minute workshop to pressure-test the numbers with our team.