As technology continues to evolve, businesses are constantly searching for innovative ways to improve efficiency and streamline processes. One area where this is particularly true is IT equipment delivery. Traditionally, IT equipment has been delivered to employees through a manual process that can be time-consuming and prone to errors. However, with the advent of smart lockers and click and collect applications, this process is becoming more automated and efficient.
Click and collect is a process where customers place orders online and pick up their items from a designated location. This process has become increasingly popular in the retail industry, with many businesses offering it as an option for customers to collect their purchases. However, this process is not limited to retail; it can be used in a variety of industries, including IT equipment delivery.
Automated locker systems, also known as smart lockers, are becoming more prevalent in workplaces. These lockers can be used to store and distribute IT equipment, such as laptops and phones, to employees. The lockers are typically accessed using a code or a barcode, and the process is secure and efficient. With the addition of a click and collect application, the process becomes even more streamlined.
One company that has developed a click and collect application specifically for IT equipment delivery is Velocity Smart Technology. Their Velocity Smart CollectTM app is the world's first ServiceNow Built on Now certified app. This app brings click and collect functionality to the heart of the ServiceNow platform, making it easy and familiar for users to request and collect their IT equipment.
The benefits of integrating a click and collect application with ServiceNow are numerous. Firstly, the app is certified by ServiceNow to be secure and integrates with existing policies for user and approval. Additionally, the app is designed with InfoSec in mind, with no user data being stored in the app or the Velocity Smart CloudTM. This means that sensitive information is protected, and the process is compliant with industry standards.
One of the major benefits of the Velocity Smart CollectTM app is its speed. The app is on average 95% faster than traditional IT equipment delivery, meaning that employees can receive their equipment quickly and get back to work. The app also includes a wealth of features, such as GPS mapping of the nearest available lockers and rule-based restocking reporting and alerting. These features provide a complete solution for IT equipment delivery within the ServiceNow platform.
In conclusion, click and collect applications for smart lockers are an innovative solution for streamlining IT equipment delivery. By integrating with ServiceNow, businesses can benefit from a secure and efficient process that is familiar to users. Velocity Smart Technology's Velocity Smart CollectTM app is an excellent example of a click and collect application that can improve efficiency and productivity in the workplace.