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IT asset lockers · Built On Now

Hand IT kit over without a technician standing there.

Your team should not burn engineer hours walking a laptop across a building. Velocity IT asset lockers let employees collect, return and swap their own equipment around the clock — and the ServiceNow ticket closes itself the moment the door opens.

The problem

The hidden cost of manual IT handover

Every provisioning, return and break/fix swap that runs through a person is time your IT team is not spending on the work that matters. Assets go missing, audit trails are patchy, and SLAs slip while employees wait. When you run distributed sites, the problem multiplies.

How it works

Self-serve IT equipment, tracked automatically

An IT asset locker turns collection, return and swap into a self-service step your people run themselves — with every movement recorded in ServiceNow.

1 · Request in ServiceNow
The employee raises a request in the tool they already use. No new portal, no new login.
2 · Collect from the locker
Velocity assigns a bay, notifies the employee, and grants secure access — 24/7, no technician required.
3 · The record updates itself
Built On Now, the asset record and ticket update in real time on collection and return — no manual reconciliation.
Proof

Enterprises already run IT handover this way

Roche, BAE Systems and Centrica use Velocity to give their people self-serve access to IT equipment while keeping a complete, automatic audit trail.

Built On Now, not bolted on

A native IT asset locker, not an API bridge

Other locker vendors integrate with ServiceNow through external APIs. Velocity is built natively on the Now Platform, so the physical handover is part of the workflow rather than a data sync sitting alongside it — an IT asset locker your platform team already trusts, rather than one they re-evaluate at every upgrade.

See it in your own tenant

Give your people self-serve IT — and close the ticket automatically.

Book a 30-minute demo and we will show an IT asset locker transaction end to end, inside ServiceNow.