Collaboration and contact centre · one recipe

Slack and Smart Collect® recipes

A collaboration and messaging app. Slack is where employees ask for help. With Flow behind it, the reply can be a locker code in the same thread.

Slack ServiceNow Smart Collect® A device in hand, recorded in your instance

Recipes with Slack

One recipe that use Slack.

An employee opening a Velocity smart locker with a code on their phone

AI intakeConcept

Ask Flow, collect from the locker

The answer to a broken laptop is a code, not a queue.

Read the recipe →

Velocity, the handsAI and service deskServiceNow platformDevice and endpoint managementSecurityHR systemsCollaboration and contact centre

A recipe concept. Recipes show what becomes possible when tools you already own are combined with Smart Collect®. They are not off-the-shelf integrations. We build a recipe with you, and with the vendor, when it fits your estate.

Run Slack?

Tell us how you use it. We will work out the recipe with you.

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Work at Slack? Build a recipe with us → See the Smart Collect® platform →

Slack and Smart Collect® recipes

One recipe that use Slack.

Ask Flow, collect from the locker

Other collaboration and contact centre apps in the library.

Tell us how you use it. We will work out the recipe with you.