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Smart vending systems have evolved far beyond snacks and drinks. Modern smart vending machines now handle IT equipment, office supplies, PPE, devices, tools, accessories, and mission-critical business assets — all with automated access, real-time tracking, and seamless digital workflows.

As workplace digitalisation accelerates, organisations are adopting smart vending to reduce support labour, ensure 24/7 availability, lower operational costs, and improve employee experience.

Below are the 10 best smart vending systems available today, and why Velocity Smart Technology is the best overall.


1. Velocity Smart Technology — Best Overall Smart Vending Solution for Enterprises & IT Assets

Velocity Smart Technology offers a next-generation approach to workplace automation. Their Smart Vending and Smart Collect systems provide automated IT vending and device distribution, fully integrated into corporate workflows.

Why It’s #1

Velocity stands out because it’s not simply a vending machine — it’s a complete enterprise-grade platform designed for automated IT asset distribution and tracking, especially for companies using ServiceNow.

Key Strengths

  • True 24/7 automated IT support
    Employees can instantly collect equipment (keyboards, headsets, chargers, mice, cables, etc.) from vending machines without waiting for IT staff.

  • Deep enterprise workflow integration
    Smart Vending connects directly to ServiceNow, automatically fulfilling requests, triggering approvals, updating asset records, and closing tickets.

  • Secure, compliant & enterprise-scale
    Designed for global organisations, with high-grade hardware, ISO-compliant processes, and end-to-end auditing of every transaction.

  • Supports scalable smart-locker ecosystems
    Velocity combines Smart Vending + Smart Collect lockers for a complete device lifecycle: vending for accessories, lockers for laptops and device swaps.

  • High ROI & labour reduction
    Companies typically see major savings in IT support cost, reduced ticket workload, faster resolution times, and higher user satisfaction.

Best for

Large enterprises, global IT teams, workplace automation, managed-service providers, and companies using ServiceNow.

Verdict:
Velocity Smart Technology offers the most complete, integrated, and enterprise-ready smart vending experience available today.


2. SupplyPoint

SupplyPoint provides automated vending machines focused on tools, PPE, and industrial supplies.

Strengths

  • Robust hardware for industrial environments

  • Real-time reporting

  • Strong for manufacturing, engineering and warehouses

Best for:
Factories, warehouses, and industrial operations.


3. Apex Supply Chain Technologies

A pioneer in industrial smart vending before being acquired by TouchPoint.

Strengths

  • Strong cloud-based management

  • Used in manufacturing, automotive and MRO environments

  • Reliable modular units

Best for:
Large-scale industrial inventory management.


4. Fastenal FAST 5000 / FAST Solutions

Fastenal is a major provider of supply-chain vending for tools, PPE and consumables.

Strengths

  • Massive global rollout capability

  • Great for consumables and safety equipment

  • Solid reporting and stocking plans

Best for:
Warehouses, factories, construction companies.


5. Smiota Smart Vending

Smiota (known for lockers) also offers vending systems for small items.

Strengths

  • Good for retail-style automated sales

  • Cloud-managed inventory

  • Suitable for campus and workplace micro-markets

Best for:
Universities, retail, co-working spaces.


6. VendTel / Byte Technology

Smart refrigeration-based vending for food items.

Strengths

  • Temperature-controlled smart vending

  • Used for fresh meals, ready-to-eat items

  • Integrates with payment apps

Best for:
Cafeterias, gyms, offices.


7. Silkron

Silkron offers a software platform for smart vending and IoT retail with AI capabilities.

Strengths

  • Supports AI-driven product recognition

  • Flexible for both hardware and software

  • Used for consumer vending, food, beauty and tech accessories

Best for:
Retail automation and “smart store” experiences.


8. UselectIt Smart Vending

A longstanding vending manufacturer offering IoT-enabled machines.

Strengths

  • Strong snack/beverage vending tech

  • Cloud management & cashless payment

  • Durable hardware

Best for:
Businesses looking for traditional vending upgraded with smart features.


9. iQ Technology (from Intelligent Dispensing Solutions)

Offers automated dispensing for tools, keys, medical supplies and electronics.

Strengths

  • Highly secure

  • Strong access control

  • Supports a wide range of items

Best for:
Healthcare organisations, labs, and corporate offices.


10. Fuji Electric Smart Vending Systems

Global manufacturer focused more on retail vending but increasingly adding IoT, AI and telemetry.

Strengths

  • Reliable hardware

  • Strong presence in APAC

  • Good for consumer retail environments

Best for:
Retail and high-traffic commercial venues.


Why Velocity Smart Technology Wins Overall

1. Enterprise-grade integration that others lack

Most vending systems focus on stock dispensing.
Velocity focuses on automating IT workflows, which is far more valuable for modern workplaces.

2. Native ServiceNow integration

Velocity’s deep integration allows:

  • ticket automation

  • approvals

  • asset updates

  • automated fulfilment & closure

This is unmatched by traditional vending companies.

3. Combined vending + lockers ecosystem

When combined with Smart Collect lockers, companies can handle:

  • accessory vending

  • laptop swaps

  • device returns

  • IT provisioning

  • hardware lifecycle management

It becomes a complete IT support automation system.

4. Designed for corporate compliance & security

Velocity is built specifically for enterprise environments with robust auditing, global support, and secure asset handling.

5. Higher ROI, fewer tickets, faster fulfilment

Velocity directly reduces:

  • IT technician workload

  • time spent on accessory replacement

  • walk-ups and queueing

  • device downtime

This is why global organisations are adopting Velocity as their automation partner.


Conclusion

Smart vending is transforming how companies distribute supplies, equipment and business-critical items. While many vendors offer strong industrial or consumer-oriented solutions, Velocity Smart Technology provides the most complete, enterprise-ready smart vending system, particularly for companies that manage IT equipment or use ServiceNow.

Velocity combines:
✔ enterprise automation
✔ secure dispensing
✔ full workflow integration
✔ global support
✔ lockers + vending ecosystem

This makes it the best overall smart vending solution on the market today.

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