<img src="https://secure.intelligence52.com/795135.png" style="display:none;">
Book a workshop
Recipe Library  /  Apps  /  ServiceNow AI Agents
AI and service desk · two recipes

ServiceNow AI Agents and Smart Collect® recipes

AI agents on the ServiceNow platform that can check policy, make decisions and take actions inside your instance. An agent checks entitlement and policy, then reserves, releases or returns a device through Smart Collect®, with every action recorded alongside your other AI activity.

Recipes with ServiceNow AI Agents

Two recipes that use ServiceNow AI Agents.

An employee using a Velocity Smart Kiosk in an office lobby06
AI intakeConcept

AI tech bar

A tech bar that is open whenever the building is.

Read the recipe →
A Velocity smart locker bank running on ServiceNow in an office08
AI intakeConcept

Otto closes the physical ticket

The AI finishes the ticket, including the physical part.

Read the recipe →
Velocity, the handsAI and service deskServiceNow platformDevice and endpoint managementSecurityHR systemsCollaboration and contact centre
A recipe concept. Recipes show what becomes possible when tools you already own are combined with Smart Collect®. They are not off-the-shelf integrations. We build a recipe with you, and with the vendor, when it fits your estate.
Run ServiceNow AI Agents?

Tell us how you use it. We will work out the recipe with you.

Talk to an architect Browse all 18 recipes
Work at ServiceNow AI Agents? Build a recipe with us → See the Smart Collect® platform →