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Recipe Library  /  Apps  /  D-ID avatar
AI and service desk · one recipe

D-ID avatar and Smart Collect® recipes

A talking avatar service, such as D-ID, that gives an AI a face and a voice on screen. The avatar is the face of your chosen AI on the Smart Kiosk. It does not make decisions itself: Otto, Flow or your own AI does the thinking, and every conversation is recorded in ServiceNow.

Recipes with D-ID avatar

One recipe that use D-ID avatar.

An employee holding a broken laptop up to a Velocity Smart Kiosk during a video call09
AI intakeConcept

The kiosk with a face

AI-first support, in person.

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Velocity, the handsAI and service deskServiceNow platformDevice and endpoint managementSecurityHR systemsCollaboration and contact centre
A recipe concept. Recipes show what becomes possible when tools you already own are combined with Smart Collect®. They are not off-the-shelf integrations. We build a recipe with you, and with the vendor, when it fits your estate.
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