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The Velocity Blog

The AI–physical bridge, in practice

Field notes on closing the last mile of IT — the ServiceNow-native workflows, the hardware that delivers them, and the cost equation behind it all.

IT consumables tracking process: a practical guide
IT consumables tracking process: a practical guide
Master the IT consumables tracking process to enhance inventory control and cut costs. Discover practical tips for efficient management.
Thu, Sep 3, 2026 ·Anthony Lamoureux
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Enterprise IT inventory storage and device handover
Inventory First Device Lifecycle Management for CIOs: CMDB & Lockers
Practitioner first, step by step device lifecycle playbook for CIOs. Tie device state to your CMDB, automate retrieval with lockers, and see ServiceNow...
Thu, Sep 3, 2026 ·Anthony Lamoureux
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Employee retrieving equipment from secure fulfilment cabinet
Procurement Grade Employee Self Service in ServiceNow for CIOs
Procurement playbook for CIOs: deploy ServiceNow native lockers, vending and kiosks to write to the CMDB, secure IAM, and cut on site tickets.
Wed, Sep 2, 2026 ·Anthony Lamoureux
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Secure enterprise IT asset handover
CIOs: 45min Saved; ServiceNow Native, Audit Ready Handover Automation
See how ServiceNow native asset handover automation preserves audit trails, speeds fulfilment, and cuts onsite tickets with enterprise case studies to...
Tue, Sep 1, 2026 ·Anthony Lamoureux
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Hands scanning badge at IT locker door
Audit Ready: ServiceNow Native Automated Checklists for IT Handovers
See how ServiceNow native automated checklists make device handovers auditable, write to the CMDB, and deliver documented gains such as 500% throughput.
Mon, Aug 31, 2026 ·Anthony Lamoureux
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Legal IT device control: a guide for regulated industries
Legal IT device control: a guide for regulated industries
Explore our guide on legal IT device control for regulated industries. Learn how to govern, secure, and comply with evolving regulations.
Sun, Aug 30, 2026 ·Anthony Lamoureux
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Hands placing laptop into secure IT locker
Enterprise IT: 6 questions to secure managed services accountability
Enterprise IT leaders: learn which SLA terms, reporting access, and ServiceNow integration to require, plus 6 key MSP questions.
Sun, Aug 30, 2026 ·Anthony Lamoureux
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Hands scanning badge to access IT locker
The real benefits of no-touch IT support for enterprise teams
Discover how no-touch IT support boosts productivity, cuts costs, and enhances efficiency for enterprise teams. Explore the real benefits now!
Sat, Aug 29, 2026 ·Anthony Lamoureux
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How APIs transform asset management and IT support
How APIs transform asset management and IT support
Discover how API integration with ServiceNow delivers 40% better asset tracking and 30% cost savings. A strategic guide for enterprise IT leaders.
Fri, Aug 28, 2026 ·Anthony Lamoureux
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Hands scanning badge to unlock IT locker
Examples of automation in the workplace, by business function
Explore practical examples of automation in various business functions, from HR to finance, and discover measurable benefits today.
Fri, Aug 28, 2026 ·Anthony Lamoureux
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Stop relocating the cost. Remove it.

See what Smart Collect® could save across your estate, or book a 60-minute workshop to pressure-test the numbers with our team.